Thank you for shopping at ixf2021.com. We want to ensure you are completely satisfied with your purchase. If you are not entirely satisfied, we're here to help.
1. Returns
- You have 10 days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it.
- Your item must be in the original packaging.
2. Refunds
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your original method of payment.
- You will receive the credit within a certain amount of days, depending on your card issuer's policies.
3. Exchanges
- If you need to exchange an item for a different one, please contact us to arrange the exchange.
- Items for exchange must be in unused condition and in the original packaging.
4. Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
5. Contact Us
If you have any questions about our Refund and Returns Policy, please contact us at sales@ixf2021.com.